FAQ

WHO DO YOU WOTK WITH?

I see adult individuals in my practice. I do not see couples or children. My practice is open and affirming, and respects the rights and values of all clients, regardless of regardless of race, ethnicity, sexuality, gender identity, ability, immigration status, or religion.

WHAT ARE YOUR RATES?

My current rate for psychotherapy (weekly sessions) is $325 / session. I accept checks, cash, and all major credit cards. Payment is made at each session.

HOW DO WE GET STARTED?

Please fill out the form on my contact page to set up a complimentary 20-minute phone consultation. This is an opportunity for you to ask questions and for us to talk about the concerns that bring you to therapy and whether or not I'll be the right fit for you. While on your consult, you can schedule your first session. The contact page is the best way to contact me, but I can also be reached at jennywilliams.therapy@gmail.com or 646.902.4391

WHAT HAPPENS IN THE FIRST SESSION?

The first session gives me the opportunity to get to know you and develop an idea of how to move forward. I’ll be interested in learning more about what has brought you to the office, what issues you’ve been facing, and how you’ve been coping so far. You’ll have the opportunity to ask any questions about me, my training and how we’ll work together.

HOW LONG ARE SESSIONS?

Typically, I work with people in my practice once a week for 45-60 minutes. 

DO YOU OFFER ONLINE THERAPY?

I respect that life is busy. Depending on your needs and schedule, I offer two service platforms for psychotherapy: In-person at my office in Manhattan, or via VSee, an online platform that creates one less appointment to travel to, and allows you to be in the privacy and comfort of your own home/office.

DO YOU TAKE INSURANCE?

I am currently an out-of-network provider. Most insurance companies cover a significant portion of the cost for “out of network” behavioral health services. Upon request, I can provide you with a monthly invoice that you can submit to your insurance company directly for reimbursement. Please call your insurance provider to verify out-of-network coverage for outpatient mental (behavioral) health services. You can check your coverage by asking the following questions:

  • Do I have out-of-network mental / behavioral health benefits?

  • What is my out-of-network deductible and has it been met by other medical expenses?

  • How many sessions per calendar year does my plan cover?

  • How much will I be reimbursed per out-of-network session with a licensed clinical social worker?

  • Are there any Social Work specific licenses that my insurance does not cover? (Some insurances will only cover an LCSW-R)

  • What is the required documentation and to what address do I submit claims to?

  • Does my plan reimburse for “telemedicine” / “telehealth” (online) sessions?

If you choose to use your out-of-network benefits, you will be responsible for payment at the time of your session.

WHAT IF I NEED TO CANCEL?

My cancellation policy requires 48 hour notice of cancellation. Cancellation with less than 48 hours notice requires payment in full. Video or phone sessions may sometimes be substituted for in-person sessions if you are not able to be physically present, but do not wish to cancel the session. These methods can also be used as a plan for individuals with potential obstacles to attendance such as frequent travel or chronic health issues.

WHAT IF I AM LATE?

Your session time is your time and if you are late we will meet for the remaining time left in your appointment slot.

ARE SESSIONS PRIVATE?

Your privacy and right to confidentiality are protected by the law. All communications between a client and a therapist are protected, with the exception of circumstances in which there is suspected child abuse or dependent adult/elder abuse, threat of serious bodily harm to another person, or threat of imminent harm to self. These exceptions are rare. If you are concerned about confidentiality, please bring it up with me so we can discuss your concerns further.

DO YOU PRESCRIBE MEDICATION?

I’m not a psychiatrist so I do not prescribe medication. I can make referrals to psychiatrists and other health care professionals should the need arise, and will work closely with members of your treatment team.

Can I refer to you?

Please do! Please feel free to share my website, email or phone number with anyone who you think would be a good fit or benefit from working me.